// ORGANIC CLOTHING // FREE SHIPPING WITHIN GERMANY //

SHIPPING & PAYMENT

You can choose between the following payment methods in our shop:
 
PayPal
 
We withdraw money from your account via PayPal. You need your own PayPal account for this.
 
Credit card
 
You can pay by Visa / Mastercard / American Express.
 
Sofort by Klarna
 
After placing your order, you will be forwarded to Klarna and can make the payment.
 
Rechnung by Klarna
 
You will be redirected to Klarna after the purchase and can make the payment. Klarna will ask you to approve a credit check when paying? an invoice.
 
Which address can I ship to?
 
You can choose between a desired address and delivery to a packing station.
 

Please note that the prerequisite for successful delivery to a Packstation is that you are already a DHL Packstation customer. For delivery to a Packstation, please enter your post code in the additional address line after your name and enter the word "Packstation" in the field for the street, as well as the Packstation number as the house number.

Shipping costs

Germany free shipping
Delivery within 3-5 days

zone 1

Denmark
France
Netherlands
Austria
Poland
Czech Republic
Belgium
Luxembourg

free shipping for orders over € 49
under € 49 / € 14,55
Delivery: 2-3 days

zone 2 

Italy
Sweden
Slovakia
Slovenia
Spain
Hungary
United Kingdom

free shipping for orders over € 49
under € 49 / € 15,35
Delivery: 3 days


zone 3

Bulgary
Estonia
Finland
Greece
Ireland
Latvia
Lithuania
Malta
Portugal
Romania
Cyprus

free shipping for orders over € 49
under € 49 / € 15,80
Delivery: 4 days

zone 4

Switzerland

free shipping for orders over € 49
under € 49 / € 22,00
Delivery: 2 days 

In times of high order volume, shipping may take a little longer in exceptional cases.
 
How can I track my parcel?
 
As soon as your order has been packed by us in our Berlin warehouse and has been provided with a shipping note, we will send you a tracking number so that you can track your parcel.
 
Please note that occasionally it may take a while for tracking to be available.
 
Undeliverable packages
 
If a package cannot be delivered, the agent? will automatically send it back to our warehouse.
We generally ask you not to refuse to accept the consignment, as this will result in high costs.
 
Returns
 
You can return to us within 30 days of receiving your order.
 
Unfortunately we cannot offer free returns because being a small label we have to keep the cost of returns low. Please send your return insured and with a tracking number to:
 
10kmore GmbH
Turmstrasse 70
10551 Berlin
 
Please keep the return receipt with the tracking number until we have processed the return. Thank you very much :)