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We usually ship within two days. The shipping time depends on the country to be delivered to and can be found in the list below. 

In times of high order volume, shipping may take a little longer in exceptional cases. 

Which address can I ship to?
 
You can choose between a desired address and delivery to a DHL packing station or to a DHL service point. For both, packing station and service point delivery, please choose "SERVICE POINT DELIVERY DHL" during checkout. 
 

Please note that the prerequisite for successful delivery to a DHL Packstation is that you are already a "DHL Paket" customer. For delivery to a Service Delivery Point it is not necessary to be a "DHL Paket" customer. 

For a delivery to a Packstation, please enter your post number in the additional address line after your name and enter the word "Packstation" in the field for the street, as well as the Packstation number as the house number. Please also follow the instructions, after the payment, to select the specific packing station again and confirm the address. 

For a delivery to a Service Delivery Point it is necessary to follow the instructions, after the payment, to select a specific DHL Shop and confirm the address. 

We do not ship to places that are not part of the German customs territory (island Helgoland and the area around Büsingen).

Shipping costs

In times of high order volume, shipping may take a little longer in exceptional cases.

Germany


DHL national: €4,90
Service Point Delivery DHL: 4,90
Delivery within 2-3 days

zone 1

Denmark
France
Netherlands
Austria
Poland
Czech Republic
Belgium
Luxembourg

DHL international: €14,55
Delivery: 2-5 days

zone 2 

Italy
Sweden
Slovakia
Slovenia
Spain
Hungary

DHL International: €15,35
Delivery: 3-5 days

zone 3

Bulgaria
Estonia
Finland
Greece
Ireland
Latvia
Lithuania
Malta
Portugal
Romania
Cyprus

DHL international: €15,80
Delivery: 3-7 days

zone 4

Switzerland

DHL international
0 - 1kg = 14,90
1 - 2kg =  €16,35
2 -3kg =  €17,80
3 - 4kg =  €19,25
4 -5kg =  €20,70 

Delivery: 5-7 days
It is necessary to pay the customs clearance yourself in addition to your shipping costs. 

zone 5

United Kingdom
DHL international
0 - 3kg = €18,10
3 - 4kg = €19,00 
4 - 5kg = €19,90 
Delivery: 5-7 days

It is necessary to pay the customs clearance yourself in addition to your shipping costs. 
 
UPS EXPRESS SAVER 
0 - 3kg = €34,00
3 - 4kg = €42,00 
4 - 5kg = €52,00
Delivery: 1-3 days

It is necessary to pay the customs clearance yourself in addition to your shipping costs. 

zone 6

USA + CANADA

UPS EXPRESS SAVER
0 - 3kg = €43,50
3 - 4kg = €55,50
4 - 5kg = €59,50
Delivery: 2-5 days

It is necessary to pay the customs clearance yourself in addition to your shipping costs. 

How can I track my parcel?
 
As soon as your order has been packed by us in our Berlin warehouse and has been provided with a shipping note, we will send you a tracking number so that you can track your parcel.
 
Please note that occasionally it may take a while for tracking to be available.
 
Undeliverable packages
 
If a package cannot be delivered, the carrier will automatically send it back to our warehouse.

We generally ask you not to refuse to accept the consignment, as this will result in high costs.